About sap support
About sap support
Blog Article
From its inception, SAP's Buyer Support has stood out for its expanded part further than bug fixes and challenge resolutions. Day-to-day tasks include fixing tickets and resolving problems, all directed at maximizing client business worth, securing investments, and optimizing SAP functions. We are a proactive small business companion devoted to encouraging consumers realize their plans.
Since’s sorted, then how about a system of motion to make sure you’re included for next time? Pretty simply, our Support Offers are there to shield you and avoid any SOS phone calls. We come to be an extension of you and the workforce, your own IT service Division on contact and able to go.
proactive support suggestions for each web site - driven by AI and curated by SAP support for the software
Scheduled appointments have to have a minimum of forty eight hours detect to allow engineers to get ready for your session. See our FAQ For additional specifics.
three Added costs might implement with support provider switches, variations on the contracting parties or support provider switches, including CPI will increase carried around accordingly.
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The brand new SAP Services and Support e book explains SAP's offerings in a transparent, comprehensible way and addresses variances in between the necessities of new buyers and skilled people.
Can I refer back again to your chat session information in a afterwards time? Yes, the chat transcript and all attachments will be recorded in your circumstance log on your ease.
Achievements tales Genuine-globe stories of how consumers have realized profitability and competitive advantage
The adjustment doesn't website symbolize an increase in listing selling prices for SAP support choices. Influenced prospects and associates are going to be notified in accordance With all the respective regionally agreed contractual stipulations. Go through the full assertion in English or German.
Rimini Support™ for SAP™ enables you to bounce-commence your future SAP roadmap today. It doesn't matter which SAP product or service or release you’re functioning, we could support it for at least fifteen several years without having updates, letting a good amount of time and flexibility to system an extended-expression ERP method aligned with your business demands.
SAP read more again sets the typical in consumer support innovation, with SAP for Me regarded for its AI-powered options, customized person encounter, and seamless support services. Happy to be honored with the ASP!
You’re scaling up, you’re growing, you’re profitable plus your IT more info service is lagging powering and having difficulties to help keep up.
The chat transcript and every one of the attachments will almost always be captured and recorded inside your situation log, if the challenge is fixed immediately or not.